Floral Pickup & Delivery
-
We deliver Wednesday - Saturday 12-6pm, and Sunday between 12pm-5pm within 10 miles of our Cincinnati design studio located in the historic neighborhood of Columbia Tusculum. While we can't guarantee specific delivery times, we will try to accommodate special requests.
DELIVERY ZONES
Zone 1 (within 1 mile): FREE
Zone 2 (within 1-6 miles): $12Zone 3 (within 6-10 miles): $18
Outside our delivery area? Give us a call at (513) 463-7086 for a custom delivery quote. Leave a message and we will get back to you shortly.
-
Yes! We offer pickup at our studio in the Columbia–Tusculum neighborhood of Cincinnati.
Please check Google for the most up-to-date store hours and availability. -
We do not offer shipping of any of our fresh flower products due to their fragile nature.
-
Please place your order with at least 24 hour notice. Short notice and same day orders may be available by calling us at (513) 463-7086, but are not guaranteed.
-
Yes! Our storefront is located in the beautiful Columbia Tusculum neighborhood of Cincinnati Wednesday- Saturday 12-6pm, and Sunday 12-5pm.
For custom arrangements and deliveries, we recommend pre-ordering online. Wedding and special event consultations are available by appointment — please email hello@evefloralco.com.
-
If the recipient is not home at the time of delivery, we'll do our best to find a safe spot to place it, out of direct sunlight and any precipitation. If we determine that quality of the flowers could be affected, due to weather like extreme heat or snow, or other circumstances, we will not leave the order and will notify the sender and recipient where it is located.
Our Policies
-
Unopened and unused non-floral goods are accepted for refund to the original form of payment or exchange within fourteen (14) days of purchase. Original proof of purchase must be presented in-store at time of return. For online orders, please email hello@evefloralco.com for a return.
All fresh flowers are final sale. Please reference the care card provided with your purchase to ensure proper maintenance of your flowers once they arrive at their new homes.
-
Cancellations for fresh flower orders (including recurring subscription orders) may be made as follows:
- Cancellation must be received no less than 48 hours prior to the delivery/pick up date.
- If a cancellation occurs after the timeframe described above, Eve Floral reserves the right to withhold a refund.
Cancellations for non-floral orders may be made prior to the item being sent out for delivery.
-
For any recurring orders (i.e. "Subscriptions"), you may change a delivery date, or establish a limit on the orders by emailing hello@evefloralco.com according to the cut off times listed here.
-
At Eve Floral Co., we take great care to provide fresh, thoughtfully designed floral arrangements. Each order is professionally conditioned and includes basic care guidance to help maximize longevity. With proper care and appropriate conditions, we are confident your flowers will last a minimum of three (3) days from pick-up or delivery.
If you experience a quality concern, please notify us within 24 hours of pick-up or delivery. To be eligible for an appropriate replacement, the original product must either be:
- Presented in person at the shop, or
- Documented with clear, detailed photos emailed to hello@evefloralco.com
Requests made outside of this time frame are not eligible for replacement.
Please note that quality concerns cannot be handled via Instagram DM.If you have questions about caring for your flowers at any point, we’re always happy to help — please don’t hesitate to reach out here.
- Presented in person at the shop, or
